PS/1057/H A3 Victim Care Officer

***Please note that this vacancy has now closed and is available to redeployees only; it will not be checked on a regular basis by the recruitment team. It is therefore essential that if you apply for this role, you e-mail BCHCareers@herts.pnn.police.uk to notify us that you have submitted an application. We will then process it for shortlisting. If you do not notify us by e-mail that you have submitted an application, it will not be picked up. Please also ensure that you notify your allocated Change Advisor of any redeployee applications that you have submitted.
Redeployees who apply will be given priority over any other internal applicants for permanent roles up until the point that an offer has been accepted either verbally or in writing.
If a role is not filled by an internal candidate and is advertised externally, redeployees will continue to get priority over external applicants until a successful candidate has received a final offer of employment.***

We now have an immediate vacancy within the Victim Service Team (VST). Victim care is a priority for the Constabulary and the PCC and is an area that is currently being developed. The Victim Service Team work within Beacon, the Hertfordshire Victim Care Centre, and are co-located at Police Headquarters with Catch-22 (previously Victim Support)

You will be joining a highly motivated team of staff and officers to deliver outstanding victim care across Hertfordshire. Your main role will involve victim contact, assessing the needs of victims of crime and providing advice, guidance and support in the days following their report of crime. You will provide them with information about the next steps with their crime, refer them to support agencies and ensure they are aware of their rights under the Victims Code of Practice.

There may be occasions when you will record crime reports directly from members of the public.
If you have strong communication skills, a desire to help victims and are confident using different computer systems then this could be the job for you.

The full role profile is attached together with the shift pattern.

Please call PS Kelly Billington, or PS Chris Kent on 01707 355006 or Inspector Richards on 01707 355023 to discuss the role and requirements

Interested applicants should provide evidence against the four personal qualities below and the entry requirements with a maximum of 500 words per heading:-

• We are emotionally aware
• We take ownership
• We are collaborative
• We deliver, support and inspire

If you are shortlisted for interview you will be expected to evidence against all the personal qualities, and entry requirements, stipulated in the role profile.

**All applications must be submitted through our online recruitment website by clicking the apply button below**

**Please note that this advert will be live to redeployees throughout the recruitment of this advert. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. To do this if you are a redeployee, write ‘Redeployee’ in the other competency boxes and just complete your evidence against the minimum entry requirements in the relevant box. Redeployees will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.**