PS/178/H A3 Station Reception Officer

We are looking for someone with the right blend of communication and IT skills to help us provide front counter services at police stations within Hertfordshire and oversee the storing, safekeeping and movement of evidence.

You will be providing face-to-face and telephone public access, giving information and assistance to members of the public, as well as administering some enforcement processes.

You will also be taking responsibility for accurately recording detained property and ensuring that it is stored in a safe and secure manner. You will be managing enquiries in relation to property, reuniting lost property with its owners and sending unclaimed items to auction. You will be using an IT system so accurate keyboard skills are essential.

At times you will find yourself working under pressure, so you must be able to organise and prioritise effectively.

The successful candidate will be required to work a shift system involving evening and weekend working.

A full driving license with the ability to travel between stations will be required. The post holder may be required to work from different locations other than the home police station of Hatfield/Watford.

For further information or an informal discussion please contact Marija Baric on 07725 606756.

For the purposes of the application you will be expected to provide evidence against the four personal qualities below and the entry requirements:

• Service Delivery
• Professionalism
• Decision Making
• Working with Others

Please note, if you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements stipulated in the role profile.

All applications must be received by the closing date.

All internal staff from Hertfordshire Constabulary/Bedfordshire Police/Cambridgeshire Constabulary are eligible to apply for this post.

Please note that in the first instance priority will be given to any applicants in a redeployment situation.

Any individuals in a redeployment situation who are interested in applying for the role should contact the HRST (HREnquiries@herts.pnn.police.uk) and request the redeployee application form.

Please note that with immediate effect: Police Staff at risk of redundancy (redeployees) are given priority for all vacant posts. This means that if a candidate is successful for a position following an interview/assessment, the role will still be available to redeployees up until the successful candidate has received a final offer of employment. Therefore it is possible that a redeployee could be offered and given priority to the vacant post up until the point that the successful candidate has received their final offer letter.

If you are currently protected under the multiple impact mechanism, please contact your HR Advisor prior to applying for this post to see how it may affect your salary.

Police Officers who accept an offer of a Police Staff role will need to retire as an Officer and if they are currently on the 30+ Scheme, will need to leave that Scheme.

Police Officers considering retirement and being re-employed as Police Staff are required to read the attached Briefing Note as it contains important tax information regarding retirement and pension payments.

Due to this role involving shift work, the successful candidate will be required to undergo a health assessment by the Occupational Health and Safety Department.