PS/664/H A2 Witness Care Officer

Police Staff
BCH Criminal Justice & Custody
Hertfordshire Constabulary
Hatfield
BCH Administration of Justice Unit
Permanent
A2
17,544
Full Time
Yes
Weekend working allowance
***
Please note that this vacancy has now closed and is available to redeployees only; it will not be checked on a regular basis by the recruitment team. It is therefore essential that if you apply for this role, you e-mail BCHCareers@herts.pnn.police.uk to notify us that you have submitted an application. We will then process it for shortlisting. If you do not notify us by e-mail that you have submitted an application, it will not be picked up. Please also ensure that you notify your allocated Change Advisor of any redeployee applications that you have submitted.
***An exciting opportunity has arisen to work within the collaborated BCH Administration of Justice Team as a Witness Care Officer.

The role holder will be responsible for the effective provision of efficient Witness Care support in cases prosecuted through the Criminal Justice System. This work is vital to ensure that offenders are effectively brought to justice.

You will provide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed timelines and in accordance with the Victims' Code of Practice and the Witness Charter. You will process incoming queries and information from a variety of different sources, in an expedient manner, providing professional advice in relation to Witness Care processes where appropriate.

The post holder will be supervised by a Case Coordinator. For further information or an informal discussion please contact the Head of Criminal Justice, Carole Ward on 01707 354841.

For the purposes of the application you will be expected to provide evidence against the four personal qualities below and the entry requirements:

• Service Delivery
• Professionalism
• Decision Making
• Working With Others

There is a word count limit of 500 words per section.

Please note, if you are shortlisted for interview you will be expected to provide evidence against all personal qualities and the entry requirements stipulated in the role profile.

Please note that this advert will be live to redeployees across BCH throughout recruitment. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. They will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.
29 December 2017

This opportunity is closed to applications.