PS/497/BCH - Sc 5 - Change and Release Analyst - Service Design - ICT

Police Staff
BCH ICT Department
Hertfordshire Constabulary
Headquarters, Huntingdon, Cambs
Service Design
Permanent
Scale 5
£22,668 - £24,759
Full Time
No
**Please note that this vacancy has now closed and is available to redeployees only; it will not be checked on a regular basis by the recruitment team. It is therefore essential that if you apply for this role, you e-mail BCHCareers@herts.pnn.police.uk to notify us that you have submitted an application. We will then process it for shortlisting. If you do not notify us by e-mail that you have submitted an application, it will not be picked up. Please also ensure that you notify your allocated Change Advisor of any redeployee applications that you have submitted.
Redeployees who apply will be given priority over any other internal applicants for permanent roles up until the point that an offer has been accepted either verbally or in writing.
If a role is not filled by an internal candidate and is advertised externally, redeployees will continue to get priority over external applicants until a successful candidate has received a final offer of employment.**


Change and Release Analyst. This will be a full time permanent position and you will assist the ICT Change and Asset Team Leader, reporting to the ICT Services Manager, in delivering and maintaining a robust change and release management function.

Whilst applications from experienced individuals who meet the full role profile requirements are preferred, consideration will also be given to individuals who can evidence the role profile competencies but potentially, don’t hold all the qualification requirements. In these circumstances, we will support this as a trainee opportunity. As a trainee you will receive a comprehensive package of on-the-job and off the job training. Training will be delivered through a variety of methods including on-line live workshops and self-study. Training will equate to approximately one day a week. All trainees are required to adhere to the Terms and Conditions of their Apprenticeship Contract and Commitment Statement.

https://www.instituteforapprenticeships.org/apprenticeship-standards/

As an ICT Change and Release Analyst you will be a vital part of the ICT Services Team supporting the Change and Asset Team Leader in the controlling of all ICT Change within the ICT environment.

You will be responsible for assisting the ICT Change and Asset Team Leader with the planning and overseeing of small changes and the rollouts of new and changed IT Services and associated hardware, ensuring any documentation is complete.

You will prepare all documentation according to procedures, including minutes for Change Advisory Board and Strategic Change Review Board , and steer or resolve actions arising as appropriate. Produce and analyse reports to determine the effectiveness of the change and release management process and make recommendations to the ICT Change and Asset Team Leader.

The successful candidate should have the following skills and experience:

• An (ITIL) Service Management foundation certificate would be desirable for this post.
• Educated to A level or equivalent (Inc. Maths & English)
• Demonstrable experience in a Change role or worked in an ICT environment with change and release processes for two years.
• Experience in roles involving the co-ordination of multiple parallel activities to fixed timescales, producing relevant management information and written reports as necessary.
• Good attention to detail.
• Must be highly-motivated and flexible with good time management skills.
• Must be capable of good communication at all levels with excellent interpersonal skills.
• Proven analytical skills with some broad technical knowledge desirable
• Ability to work as part of a team

If you are interested in applying for the advertised role please ensure you read the attached information, including role profile, context sheet (if applicable) and recruitment information for applicants. The hours of work will be between 8am till 5pm Monday to Friday although you will need to be flexible and work outside of these hours when circumstances demand.

If you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements as stipulated in the role profile.

Further information on the post can be obtained from Christine Salvat via email christine.salvat@cambs.pnn.police.uk
To apply please email your C.V. accompanied by a covering letter to ICTRecruitment@cambs.pnn.police.uk. In the e-mail please quote reference 7777.

** Please note, this vacancy is open to Bedfordshire, Cambridgeshire & Hertfordshire employees however, if you are on a Bedfordshire or Hertfordshire contract you will need to resign from your home force Terms & Conditions and join Cambridgeshire Constabulary.

*** Please note that this advert will be live to redeployees throughout the recruitment of this advert. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. To do this if you are a redeployee, write ‘Redeployee’ in the other competency boxes and just complete your evidence against the minimum entry requirements in the relevant box. Redeployees will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.

**** This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01439 757777 or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview.
24 September 2019

This opportunity is closed to applications.