PS/443/BCH - SO2 - ICT Mobile Communications Engineer - Infrastructure

Police Staff
ICT
Cambridgeshire Constabulary
Headquarters, Huntingdon, Cambs
Infrustructure
Permanent
SO2
£31,995 - £36,525 + 7.62% MRS
Full Time
No
As a result of a retirement to pension ICT have a vacancy for an ICT Mobile Communications Engineer (North) based at the Cambridgeshire HQ in Huntingdon. This vacancy will entail working also at the Bedfordshire HQ at Kempston as required.

Reporting to the ICT Mobile Communications Team Leader you will be a vital part of the ICT Mobile Communications Team supporting the Collaborations mobile device & infrastructure estate consisting of in the main Airwave Radios, Android Smartphones and Body Worn Videos (BWV). You will be ensuring that this essential front line business is highly available to staff and officers.

You will be required to work 37 hours a week between the hours of 8am till 5pm. You will also be required to participate in out of hours support on a rota basis which will include weekends and Bank Holidays.

Key Responsibilities will include:

Provision 1st & 2nd line technical and engineering support and participate in an “on call” emergency rota in respect of Airwave keymat requirements in the Northern area.
Ensuring that any disruption to mobile communications services are kept to a minimum, meeting agreed time limits or SLA’s.

The post holder will ensure that the processes followed are in line with departmental policies and standards.

The post holder will ensure that the mobile terminals are securely managed and all encryption keys are managed in line with NCSC guidance.

Ensuring that accurate records of all maintenance work and changes to assets are recorded in the appropriate asset tracking systems.

The post holder will use specialist tools and equipment to monitor the quality of coverage and performance of mobile related systems. You will be required to ensure that equipment and services meet the present and anticipated needs of the Forces. In particular the post holder will be providing guidance and advice to operational officers on the best use of the mobile communications equipment and services, both on routine and in the course of establishing requirements for emergencies, major incidents or major events which may require reconfiguration or loading of encryption keys.

The post requires the creation and maintenance of asset records relating to all mobile communications equipment and services covering in service, stock and decommissioned equipment. This includes maintaining all Airwave and ESN fleetmap and coverage documentation and records covering communications assets. This information must be updated in an accurate and timely manner.

This post requires the meticulous compilation of audits of equipment where accurate recording is essential. In addition there are continual software, firmware and hardware upgrades of the mobile communications equipment. You will carry out software patch updates and encryption changes which again require meticulous recording whilst the security of this data is maintained.

The post holder will be required to actively develop knowledge and understanding of the future of mobile communications services so that skills are kept up to date. Follow industry developments and technical standards in these fields so that recommendations can be made to force project teams and ICT managers on new tools, technology and equipment.

The successful applicant must have the following skills & experience:-

• Educated to BTEC HND standard in a relevant subject or equivalent industry experience.
• Approximately 2 year experience of operating in an ICT related support and maintenance environment.
• Experience of working within a mobile communications environment is highly desirable.
• 3 years practical ICT experience
• Must be highly motivated, innovative and flexible with excellent time management skills. Must be capable of good communications at all levels of dealing with complex ICT issues with non ICT staff. Must be conversant and at ease with all forms of communications.
• Ability to work in a team
• Ability to work effectively with minimal supervision even when under pressure.
• Good computer literacy & keyboard skills specifically using the Microsoft Office suite.
General Requirements:-
• The role holder will be required to attend sites across Bedfordshire, Cambridgeshire & Hertfordshire therefore the ability to travel is essential.
• A clean driving license for this post is essential.
• Expected to be part of a formal on call rota.
• The post holder will be expected to undertake training as and when required.
• Vetting will be required as advised by the vetting unit.
Obligatory requirement:
• Before commencement of this appointment, this role is subject to a medical assessment.

If you are interested in applying for the advertised role please ensure you read the attached information, including role profile and recruitment information for applicants.

If you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements as stipulated in the role profile.

Further information on the post can be obtained from Steve Smith via stephen.smith@cambs.pnnpolice.uk

To apply for one of the above posts please email your C.V. accompanied by a covering letter to ICTRecruitment@cambs.pnn.police.uk. In your e-mail please quote reference 7775

** Please note, this vacancy is open to Bedfordshire, Cambridgeshire & Hertfordshire employees however, if you are on a Bedfordshire or Hertfordshire contract you will need to resign from your home force Terms & Conditions and join Cambridgeshire Constabulary.

*** Please note that this advert will be live to redeployees throughout the recruitment of this advert. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. To do this if you are a redeployee, write ‘Redeployee’ in the other competency boxes and just complete your evidence against the minimum entry requirements in the relevant box. Redeployees will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.
1 July 2019
4 July 2019
11 July 2019

This opportunity is closed to applications.