PS/1219/H - A2 - Business Support Assistant - Personal Assistants / Workforce Development - Organisational Learning

An opportunity has arisen for a person with good organisational skills and personal motivation to join the Personal Assistants Team as a Business Support Assistant. 

This is a permanent, full time role. Working hours are Monday - Friday 0800-1600 hours, but there is scope for some flexibility. 

The Personal Assistants Team provide administrative support to senior officers based at various stations across the county and at headquarters and assist with the day to day running of the stations. They are a team of 24, in addition to which there are 2 Business Support Assistants based at Watford and Stevenage Police Stations. This advert is for the Stevenage Business Support Assistant role. The post holder will report to a Principal Personal Assistant. 

The post holder will be expected to base themselves at Stevenage police station, however they work closely with Personal Assistants at Stevenage, Hitchin, Cheshunt and Hertford police stations, meaning good communication skills are key. The post holder will be expected to provide broad administrative support including, but not exclusive to the sorting and franking of outgoing post (for which training will be provided), delivering incoming post around the station. Liaising with Station Reception Officers when visitors and deliveries arrive at the station. Liaising with Estates and Facilities engineers for any faults/repairs. Dealing with the allocation and handover of lockers and managing a database for this with the Personal Assistants at the above named stations. Assisting with the administration of traffic notices. Placing stationary orders, allocating visitor car parking spaces (which are limited) and co-ordinating ride along (these are not currently taking place due to Covid-19 however).    

Applicants should be able to use Microsoft Outlook, Word and Excel to a good standard and be able to demonstrate their organisational skills. 

Closing date for applications is Friday 19th March. Shortlisting will take place week commencing Monday 22nd March and interviews planned for week commencing Monday 29th March. 

For further information please contact Inspector Emma Bilsdon, Workforce Development emma.bilsdon@herts.pnn.police.uk 

All internal applicants must have successfully completed their probationary period in order to apply for this role. 

Internal applicants within Hertfordshire Constabulary, should upload either a CV or a completed ‘Staff internal role summary’ form, which can be found in the vacancy documents below. Please note you will be required to provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile. 

External applicants should ensure that your current CV is uploaded and provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile. To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name. 

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Any redeployee that wishes to apply should apply through the redeployment portal and provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile. Redeployees will take priority over other applicants at any point during the recruitment process up until a start date is agreed. Redeployee’s should notify the BCH Careers team and their HR Advisor of their application. All applicants will be notified if this occurs. 

This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01438 75(7777) or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview. 

All applications must be submitted through our online recruitment website by clicking the apply button below.