PS/1128/H A3 Communications Operator

Police Staff
Contact Management
Hertfordshire Constabulary
Headquarters, WGC, Herts
Permanent
A3
Starting salary £28,023 (this is full-time and inclusive of the maximum shift allowance for this role)
Various
Yes
Up to 9 SCP
Calls can come at any time, so there is a core shift pattern which covers 24 hours a day, 7 days a week. Our Communications Operators answer emergency and non-emergency calls and direct resources across the County.

As one of the team, you’ll receive extensive training and on-the-job support to prepare you for the challenging variety of calls and roles ahead.

No matter what type of call comes in, your compassion, patience and professionalism must remain and that means thinking on your feet whilst providing reassurance and obtaining the relevant information to enable the correct deployment of appropriate police responses as necessary.

In return we will offer you an attractive salary and a busy operational role where you can play a key part in protecting the public from harm. The starting salary is £28,023 inclusive of shift allowance, if you work full-time, and you can earn up to £32,796 per annum inclusive of shift allowance if you stay in this role and gain yearly pay increments.

The application process involves an application form, an assessment (including a typing test) and if successful at assessment an interview. We are recruiting for a pool of people for intakes over the next six to twelve months.

For an informal chat or to find out more about the role, please contact Vanessa Green, FCR Manager on 01707 354451.

If you are an internal applicant working within BCH (Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary), please upload either your CV or a completed internal role summary form. This form can be found in the attached documents. Please note you will still be required to evidence against the minimum entry requirements.

If you are an external applicant, please ensure you upload your CV and evidence against the minimum entry requirements. An internal role summary form should not be completed.

If you are successful at shortlisting, you will be required to evidence against all personal qualities and the entry requirements as stipulated in the role profile.

All applications must be submitted through our online recruitment website by clicking the apply button below.

Applications will be shortlisted on a weekly basis.

*This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01438 757777 or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview.
23 February 2020
24 February 2020