PS/1122/H - A2 - Business Support Assistant - Workforce Development, Personal Assistants - Organisational Learning
Police Staff
Organisational Learning
Hertfordshire Constabulary
Hatfield
Business Support Unit
Permanent
A2
£18,531 - £22,833
Full Time
No
**Please note that this vacancy has now closed and is available to redeployees only; it will not be checked on a regular basis by the recruitment team. It is therefore essential that if you apply for this role, you e-mail BCHCareers@herts.pnn.police.uk to notify us that you have submitted an application. We will then process it for shortlisting. If you do not notify us by e-mail that you have submitted an application, it will not be picked up. Please also ensure that you notify your allocated Change Advisor of any redeployee applications that you have submitted.
Redeployees who apply will be given priority over any other internal applicants for permanent roles up until the point that an offer has been accepted either verbally or in writing.
If a role is not filled by an internal candidate and is advertised externally, redeployees will continue to get priority over external applicants until a successful candidate has received a final offer of employment.**
A vacancy has arisen for a full-time Business Support Assistant based at Hatfield Police Station. The Business Support Assistant is part of the Organisational Learning Department and provides an administrative service to the senior managers and PA Team throughout the organisation, to support the effective performance of their role and areas of responsibility.
Working as part of a professional team with a strong customer service ethos, the post holder will focus on providing an administrative service.
Key responsibilities include to:
• Deal with a range of enquiries, some complex, either in written form, personal contact or by telephone.
• Provide information to members of the public.
• Liaise with outside organisations and suppliers both internal and external.
• Compile data, and supply management information.
• Effectively operate computer based systems.
• Provide a broad range of administrative support.
The post holder will also complete a range of administration functions which includes post room duties, maintaining and managing lockers, supporting the LPC PA team, organising Local Policing Command appreciation letters and awards and collating Notice of Intended Prosecutions.
The successful candidate will have attention to detail, strong customer service skills, excellent communication skills and experience in a range of administrative tasks. The post holder will also have the following:
• Experience in the use of IT and a good working knowledge of Outlook, Microsoft packages, spreadsheets and databases.
• Experience of working in an administrative role.
• Experience of operating a range of office equipment.
• Ability to demonstrate excellent customer service.
Working hours are: Mon to Fri, 0830 – 1630.
For further information or an informal chat please contact Julie Parker x4607.
If you are an internal applicant working within BCH (Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary), please upload either your CV or a completed internal role summary form. This form can be found in the attached documents. Please note you will still be required to evidence against the minimum entry requirements.
If you are an external applicant, please ensure you upload your CV and evidence against the minimum entry requirements. To ensure the recruitment process is fair and equal, please do not include any personal details on your CV, other than your name. An internal role summary form should not be completed.
If you are successful at shortlisting, you will be required to evidence against all personal qualities and the entry requirements as stipulated in the role profile.
All applications must be submitted through our online recruitment website by clicking the apply button below.
All internal applicants must have successfully completed their probationary period in order to apply for this role.
This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01438 757777 or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview.
Please note that this advert will be live to redeployees throughout the recruitment of this advert. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. To do this if you are a redeployee, write ‘Redeployee’ in the other competency boxes and just complete your evidence against the minimum entry requirements in the relevant box. Redeployees will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.
Redeployees who apply will be given priority over any other internal applicants for permanent roles up until the point that an offer has been accepted either verbally or in writing.
If a role is not filled by an internal candidate and is advertised externally, redeployees will continue to get priority over external applicants until a successful candidate has received a final offer of employment.**
A vacancy has arisen for a full-time Business Support Assistant based at Hatfield Police Station. The Business Support Assistant is part of the Organisational Learning Department and provides an administrative service to the senior managers and PA Team throughout the organisation, to support the effective performance of their role and areas of responsibility.
Working as part of a professional team with a strong customer service ethos, the post holder will focus on providing an administrative service.
Key responsibilities include to:
• Deal with a range of enquiries, some complex, either in written form, personal contact or by telephone.
• Provide information to members of the public.
• Liaise with outside organisations and suppliers both internal and external.
• Compile data, and supply management information.
• Effectively operate computer based systems.
• Provide a broad range of administrative support.
The post holder will also complete a range of administration functions which includes post room duties, maintaining and managing lockers, supporting the LPC PA team, organising Local Policing Command appreciation letters and awards and collating Notice of Intended Prosecutions.
The successful candidate will have attention to detail, strong customer service skills, excellent communication skills and experience in a range of administrative tasks. The post holder will also have the following:
• Experience in the use of IT and a good working knowledge of Outlook, Microsoft packages, spreadsheets and databases.
• Experience of working in an administrative role.
• Experience of operating a range of office equipment.
• Ability to demonstrate excellent customer service.
Working hours are: Mon to Fri, 0830 – 1630.
For further information or an informal chat please contact Julie Parker x4607.
If you are an internal applicant working within BCH (Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary), please upload either your CV or a completed internal role summary form. This form can be found in the attached documents. Please note you will still be required to evidence against the minimum entry requirements.
If you are an external applicant, please ensure you upload your CV and evidence against the minimum entry requirements. To ensure the recruitment process is fair and equal, please do not include any personal details on your CV, other than your name. An internal role summary form should not be completed.
If you are successful at shortlisting, you will be required to evidence against all personal qualities and the entry requirements as stipulated in the role profile.
All applications must be submitted through our online recruitment website by clicking the apply button below.
All internal applicants must have successfully completed their probationary period in order to apply for this role.
This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01438 757777 or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview.
Please note that this advert will be live to redeployees throughout the recruitment of this advert. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. To do this if you are a redeployee, write ‘Redeployee’ in the other competency boxes and just complete your evidence against the minimum entry requirements in the relevant box. Redeployees will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.
29 November 2019
4 December 2019
11 December 2019
This opportunity is closed to applications.
