POLICE STAFF/1370/H - Digital Download Technician - Kiosk Unit / Serious and Organised Crime

Applications are sought from staff wishing to seek a new career within digital forensics. Mobile digital devices can provide evidence or intelligence in nearly all investigations, often providing the crucial information which leads to a successful resolution. The prevalence and complexity of mobile devices has led the constabulary to invest in a new team to meet the phone and mobile digital device download demand. The new team of 7 technicians will be responsible for assisting in the processing of 8000+ digital devices which are submitted each year. 

The role of the Digital Download Technician is an exciting opportunity for those wishing to gain experience within the world of digital forensics. Successful candidates will be required to attend a five-day MSAB course that will provide the knowledge and skills required to download digital mobile devices and create a report detailing information extracted from a device.

Successful candidates will be responsible for the following -

• Preserve and retrieve data from digital devices in accordance with national guidelines, utilizing bespoke software.
• Process recovered data into a form suitable for examination of evidential content in accordance with best practice and produce resulting information in a form which can be readily understood, evaluated and where applicable, be used as evidence.
• Maintain an appropriate investigation log of activity and produce detailed statements.
• To act as an expert advisor to colleagues using Kiosk within the force, regarding digital evidence recovery and examinations.
• Present evidence in court which is technically correct in a manner that a lay person may understand. 

• On a day-to-day basis, the post holder will be responsible for the examination of a multitude of digital devices in a methodical manner in order to extract and record data in accordance with MoPI (Management of Police Information)
• Presenting a product in an evidential format to the OIC, CPS and courts. A detailed log of any examination will be recorded in order for others to replicate work when required.
• The post holder will be responsible for liaising with officers requesting Kiosk examinations in order to provide guidance on investigations relating to the recovery of digital evidence.
• The work will require the post holder to be innovative, enthusiastic, have a can-do, flexible approach and committed to maintaining a good subject knowledge.
• The Digital Forensic Units are currently working towards achieving ISO 17025 accreditation throughout the department and the successful candidate will assist in the process by completing quality-based tasks.

In addition to the above, Digital Download Technicians may be required to travel throughout the county to collect mobile devices for examination and return devices that have been examined, perform kiosk repairs, kiosk updates on area, collect faulty kiosk equipment, etc. Therefore, candidates will be required to hold a full driving licence and may be required to complete a driving assessment.

The role of a Digital Download Technician will be a demanding but exciting role with the chance to make a real difference to the effectiveness of investigations and safeguarding. You will report into the Kiosk Manager but will need to be able to work unsupervised and show self-motivation and innovation. Passion and experience within the field of technology is desirable, but full training will be provided.  

As this is a new role, there is no template for what it looks like, however the following key skills would be desirable:  

• Experience with using MSAB phone kiosks and XRY software.
• Knowledge of ISO 17025 accreditation
• Knowledge and experience of Police investigations (including exhibits handling, evidence case preparation and disclosure).

Successful candidates will be provided with full training and therefore experience in the above is desirable but not essential. 

To apply, please provide evidence (no more than 250 words for each) against the following CVF areas:  

• We Take Ownership
• We Analyse Critically
• We Deliver, Support and Inspire
• We are Collaborative

A short 250 words resume of your career to date will also be helpful but will not be scored.  

If you are successful at shortlisting, you will be expected to provide evidence against all CVF’s at interview stage. 

The role will be based at Herts HQ, but will involve travel across the county. 

If you would like to find out more about the role, please contact Sgt Scott Saunders -  scott.saunders@herts.police.uk  

Internal applicants within Hertfordshire Constabulary, should upload either a CV or a completed ‘Staff internal role summary’ form, which can be found in the vacancy documents below. Please note you will be required to provide statements against the competencies listed above. Please see attached role profile for examples. 

External applicants should ensure that your current CV is uploaded and provide statements against the competencies listed above. Please see attached role profile for examples. To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name. 

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Any redeployee that wishes to apply should apply through the Redeployment Portal and provide a statement no more than 500 words against the entry requirements only. Please see attached role profile for guidance. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. 

This force is a Disability Confident Leader.  Should you require any workplace adjustments for your recruitment journey with us which you have not informed us of, please contact us on 01438 757777 or email us on careers@bch.police.uk and we will be happy to support you.  If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’. 

Everyone at Hertfordshire Constabulary takes personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing reasonable adjustments, wherever needed so everyone feels welcome and can flourish. 

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.

All applications must be submitted through our online recruitment website by clicking the apply button below.