Business Support Administrator - Herts Resource Management Unit

Hertfordshire Constabulary’s Resource Management Unit manages the duties of thousands of police officers and staff across the county and further afield.

Based at Hatfield Police Station, administrators currently have the potential to work up to 50% from home once initial training has been completed.  The unit is responsible for ensuring there is adequate numbers of staff and officers available to enable all units to operate on a daily basis. We also manage all abstractions from duties and operational requests.

The RMU offers a varied and demanding role within a professional team with a strong customer service ethos. The successful candidate will have an eye for detail, strong IT skills as well as excellent communication skills.

The Resource Management Unit operates between 0800 and 1800 Monday to Friday and 0800 and 1600 Saturday and Sunday. Successful candidates will be required to work an eight week rolling shift pattern (consisting of a mixture of earlies 0800-1600, mids 0800-1700 and lates 1000-1800).

There is also a requirement to work one weekend in eight, 0800-1600 on both Saturday and Sunday.

Vacancies are for full time positions.

For further information or an informal chat please contact Inspector Alistair Jones (Work mobile 07590 441320).

Interested applicants should provide evidence (max 500 words) against the entry requirements, as stipulated in the attached role profile.

Please note, if you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements stipulated in the role profile. 

All internal applicants must have successfully completed their probationary period in order to apply for this role.

Internal applicants within Hertfordshire Constabulary should provide a statement no more than 500 words against the entry requirements as stipulated in the role profile. You will be expected to provide this while completing online application.  

External applicants are also required to provide a statement no more than 500 words against the entry requirements as stipulated in the role profile. You will be expected to provide this while completing online application. 

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Any redeployee that wishes to apply should apply through the Redeployment Portal and provide a statement no more than 500 words against the entry requirements only. Please see attached role profile for guidance. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. 

This force is a Disability Confident Leader. Should you require any workplace adjustments for your recruitment journey with us which you have not informed us of, please contact us on 01438 757777 or email us on careers@bch.police.uk and we will be happy to support you.  If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’. 

Everyone at Hertfordshire Constabulary take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing reasonable adjustments, wherever needed so everyone feels welcome and can flourish. 

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed. We try to speak to our applicants however, we may receive a high number of applications that can delay our response.  Please assume that you have not been shortlisted for the role if we have not responded 4 weeks after the closing date.

All applications must be submitted through our online recruitment website by clicking the apply button below.