Fleet Support Unit Assistant - Fleet Department

The Fleet Support Unit Assistant is required to assist in ensuring that all Force vehicles/bicycles are available and ready for service. They are instrumental in utilising the Traka key system to ensure that vehicles are serviced on schedule and also manage the movement of and assist in repair and replacement of wheels and tyres and other small parts for both vehicles and bicycles required at a local level.

• The successful candidate will be required to report to the Fleet Support Unit Manager on Fleet requirements with regards to service scheduling, defect reporting/repairs, accident damage, additional/temporary vehicle/bicycle requirements and delivery/collection requirements.

• To monitor the Traka boards at their allocated stations to ensure that the data entered by vehicle users is consistent and accurate and that vehicle keys are being returned to the boards in line with the force standard operating procedures. To update Traka user data to ensure that authorised users have access to the appropriate vehicles and to deal with any local problems with access to vehicle keys. To monitor electronic asset register to ensure the bicycles can be tracked and located effectively.

• To assist in ensuring that all Force owned / borrowed vehicles and bicycles are available and ‘fit’ for service (routine servicing / defect reporting etc). Carryout routine vehicle/bicycle safety inspections at stations to ensure all damage /defects have been reported. Move vehicles/bicycles from stations and /or other locations to the fleet workshop or other locations as and when required. Ensure Fuel Cards; Log Books and equipment etc are supplied to the correct vehicles. Contact and manage as required external fleet service providers i.e. Windscreen Repairers / Halfords. Attending ‘closed’ stations as required so that Force Recovery Contractors can access / remove broken-down vehicles.

• Traka – to ensure boards are working correctly and organise technical support from the manufacturer to deal with hardware or software issues at their designated stations.

• Manage the movement of wheels & tyres required at a local level to cover punctures / damage etc, assisting with the replacement of damage / punctured wheels at stations, ensuring processes are adhered to and an audit trail maintained.

• Undertake routine maintenance and simple repairs (flat batteries / bulbs / wipers / punctures etc) to ensure allocated vehicles/bicycles are available for use.

The successful candidate will also be;

• Required to hold a Full Driving License covering C1, C1E, D1 & D1E
• Able to undertake a substantial degree of manual & administrative work which will include changing and transporting tyres
• Experience of working within a customer focused role
• Able to organise their workload and work with minimal supervision
• Able to collate facts & figures
• Able to operate a range of equipment both manual & computer based

For further information, please contact Fleet Support Manager, Lynda Lawson on lynda.lawson@herts.police.uk

All internal applicants must have successfully completed their probationary period in order to apply for this role. 

Internal applicants within Hertfordshire Constabulary, should upload either a CV or a completed ‘Staff internal role summary’ form, which can be found in the vacancy documents below. Please note you will be required to provide a statement no more than 500 words against the entry requirements as stipulated in the role profile. You will be expected to provide this while completing online application.  

External applicants should ensure that your current CV is uploaded and provide a statement no more than 500 words against the entry requirements as stipulated in the role profile. You will be expected to provide this while completing online application. To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name. 

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Any redeployee that wishes to apply should apply through the Redeployment Portal and provide a statement no more than 500 words against the entry requirements only. Please see attached role profile for guidance. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. 

This force is a Disability Confident Leader. Should you require any workplace adjustments for your recruitment journey with us which you have not informed us of, please contact us on 01438 757777 or email us on careers@bch.police.uk and we will be happy to support you.  If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’. 

Everyone at Hertfordshire Constabulary take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing reasonable adjustments, wherever needed so everyone feels welcome and can flourish. 

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed. We try to speak to our applicants however, we may receive a high number of applications that can delay our response.  Please assume that you have not been shortlisted for the role if we have not responded 4 weeks after the closing date.

All applications must be submitted through our online recruitment website by clicking the apply button below.