Demand Hub Dispatcher - Demand Hub (Force Control Room)

You will play a pivotal role in the activity of providing an effective Force-wide communication network on a 24 hours basis. Rapidly and effectively deploying Police resources to a range of operational incidents and reassessing deployment decisions in light of emerging events will be the main focus of your work. You must be able to work a 24-hour shift system covering 365 days a year. Shift and weekend working allowances will be payable.

The ability to work within a team is essential, as is experience of call handling with members of the public, as you will also be dealing with telephone calls. You will possess a good level of computer literacy, together with accurate keyboard skills, and will be willing to learn a wide variety of operating systems and policies. With excellent interpersonal and communication skills, the ability to work under pressure and problem-solving abilities, this may be the challenging role you seek.

Salary breakdown: £34,519.39 pro rata: Basic salary £25,758, Shift Allowance £5,151.60, Weekend Working Allowance £3,604.79 (As Per September 2022 Pay Scale). 

The Assessment Centre will be held on Monday 20th February 2023.  Candidates who are successful at the Assessment Centre will be invited to interview on Wednesday 1st March 2023.

The following link provides more information about the role and the recruitment process - Dispatcher | Cambridgeshire Constabulary (cambs.police.uk)

All internal applicants must have successfully completed their probationary period in order to apply for this role.

Internal applicants within Cambridgeshire Constabulary, should upload either a CV or a completed ‘Staff internal role summary’ form, which can be found in the vacancy documents below. 

External applicants should ensure that your current CV is uploaded.  To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name.

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process.  Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. 

Candidates who have applied within the last 6 months are not eligible to apply again at this time.

This force is a Disability Confident Leader.  Should you require any workplace adjustments for your recruitment journey with us which you have not informed us of, please contact us on 01438 757777 or email us on careers@bch.police.uk and we will be happy to support you.  If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’.

Everyone at Cambridgeshire Constabulary takes personal responsibility to help create an inclusive workplace, where Police Officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing reasonable adjustments, wherever needed so everyone feels welcome and can flourish. 

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.

All applications must be submitted through our online recruitment website by clicking the apply button below.