PS/589/C - SC5 - Early Intervention Domestic Abuse Advisor - Demand Hub

We are looking to recruit 5 enthusiastic and committed advisors to join our newly formed Early Intervention Domestic Abuse Advice Desk. The team will be supervised by a Detective Sergeant and will be based in the Demand Hub at Cambridgeshire Constabulary Headquarters in Huntingdon. 

The team will be supporting frontline officers in their attendance at Domestic Abuse incidents, providing vital information to assist them in ensuring that we safeguard all those involved by provide relevant and timely updates to inform risk assessments and actions to be taken by the officers. 

Advisors will be alerted to incoming Domestic Abuse incidents in live-time and will then use all available systems to provide a concise yet detailed update to the attending officers. The applicant will be using several computer systems to ensure they can provide the fullest of updates to support the officers in their decision making and subsequent actions. 

The Advisors will also have some contact with victims of Domestic Abuse, keeping them informed of and updated in the initial stages of an incident, as well as providing advice in relation to maintaining their own safety and if needed the integrity of evidence. 

This will be a fast-paced role in a pressured environment and we are looking for advisors who can bring previous safeguarding experience to a new team and work together to provide a high standard of service to officer colleagues and in turn, the best service possible to the residents of Cambridgeshire. 

The advisors will work alongside a team of dispatchers within the Demand Hub and work a similar shift pattern (only the times of the sifts are different), offering them continual support on a daily basis and working in a thriving and busy team environment. 

The Advisors will work a shift pattern which spans 10 days, comprising of; 

2 early shifts (06:00hrs – 15:00hrs)

2 mid shifts (12:00hrs – 22:00hrs)

2 late shifts (15:00hrs – 00:00hrs)

Followed by 4 Rest Days. There is also the opportunity for a training day, 1 day every 10 weeks. 

If you have any questions about this role or would like additional information then please contact:

Inspector Caroline Scully: caroline.scully@cambs.pnn.police.uk Or DI Helen Tebbit: helen.tebbit@cambs.pnn.police.uk 

At this stage of the application we are asking candidates to complete an expression of interest using the Minimum Entry Requirements on the Role Profile as a guide: 

250 words on your previous Safeguarding experience, your knowledge relating to protecting the vulnerable and any experience you have of working within the area of Domestic Abuse.

250 words on your Education/Qualification/Training, Administrative, Analysis Skills and IT skills related to this role.

250 words about your Customer Service & and Service Delivery Skills.

250 words on your ability to manage your workload & work with others. 

All internal applicants must have successfully completed their probationary period in order to apply for this role. 

Internal applicants within Cambridgeshire Constabulary, should upload either a CV or a completed ‘Staff internal role summary’ form, which can be found in the vacancy documents below. Please note you will be required to complete an expression of interest no more than 1000 words against the minimum entry requirements as stipulated in the role profile. 

External applicants should ensure that your current CV is uploaded and provide an expression of interest no more than 1000 words against the minimum entry requirements as stipulated in the role profile. To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name. 

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Any redeployee that wishes to apply should apply through the redeployment portal and provide an expression of interest no more than 1000 words against the minimum entry requirements as stipulated in the role profile. Redeployees will take priority over other applicants at any point during the recruitment process up until a start date is agreed. Redeployee’s should notify the BCH Careers team and their HR Advisor of their application. All applicants will be notified if this occurs. 

This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01438 75(7777) or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview. 

All applications must be submitted through our online recruitment website by clicking the apply button below.