PS/597/BCH - SC6/SC5/A3 - Change and Release Analyst - ICT Service Design, Services

Police Staff
ICT/Service Design
Hertfordshire Constabulary
Headquarters, Huntingdon, Cambs
Service Design/Service Management
(B) SC6 (C) SC5 (H) A3
(B) £26,208 - £28,023 (C) £23,235 - £25,380 (H) £21,342 - £26,208
Full Time
Please note that this vacancy has now closed and is available to redeployees only; it will not be checked on a regular basis by the recruitment team. It is therefore essential that if you apply for this role, you e-mail to notify us that you have submitted an application. We will then process it for shortlisting. If you do not notify us by e-mail that you have submitted an application, it will not be picked up. Please also ensure that you notify your allocated Change Advisor of any redeployee applications that you have submitted.

Redeployees who apply will be given priority over any other internal applicants for permanent roles up until the point that an offer has been accepted either verbally or in writing.

If a role is not filled by an internal candidate and is advertised externally, redeployees will continue to get priority over external applicants until a successful candidate has received a final offer of employment.


As a result of an internal progression an exciting vacancy has arisen for an ICT Change and Release Analyst. This will be a full-time permanent position and you will assist the ICT Change and Asset Team Leader, reporting to the ICT Services Manager, in delivering and maintaining a robust change and release management function, ensuring all changes are documented and processed according to the departmental change policies and procedures.

ICT is a collaborative department delivering ICT services to Bedfordshire Police, Cambridgeshire Constabulary and Hertfordshire Constabulary. As an ICT Change and Release Analyst you will be a vital part of the ICT Services Team supporting the Change and Asset Team Leader in the controlling of all ICT Change within the ICT environment.

The successful candidate should have the following skills and experience:

• An (ITIL) Service Management foundation certificate would be desirable for this post.
• Educated to A level or equivalent (Inc. Maths & English)
• Demonstrable experience in a Change role or worked in an ICT environment with change and release processes for two years.
• Experience in roles involving the co-ordination of multiple parallel activities to fixed timescales, producing relevant management information and written reports as necessary.
• Good attention to detail.
• Must be highly-motivated and flexible with good time management skills.
• Must be capable of good communication at all levels with excellent interpersonal skills.
• Proven analytical skills with some broad technical knowledge desirable
• Ability to work as part of a team

If you are interested in applying for the advertised role please ensure you read the attached information, including role profile, context sheet (if applicable) and recruitment information for applicants. The hours of work will be between 08:00am to 05:00pm Monday to Friday although you will need to be flexible and work outside of these hours when circumstances demand.

If you are shortlisted for interview you will be expected to evidence against all personal qualities and the entry requirements as stipulated in the role profile.

Further information on the post can be obtained from April GOLLINGS via email

Internal applicants within Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary (BCH), should upload their CV or a completed ‘Staff internal role summary’ form (if you do not have a current CV), which can be found in the vacancy documents below. We strongly recommend that where possible, a CV is provided to ensure that your full experience and employment history is demonstrated. Please note you will be required to provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile.

External applicants should ensure that their current CV is uploaded and provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile. To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name.

If you are successful at shortlisting, you will be required to provide evidence against the competency and values framework (CVF) and entry requirements as stipulated in the role profile.

All applications must be made through our online recruitment portal by clicking the ‘Apply’ button below.

All internal applicants must have successfully completed their probationary period in order to apply for this role.

This force is a Disability Confident employer. Should you require any reasonable adjustments for your application process, please contact the HR Service Centre on 01438 75(7777) or the manager contact for this role directly. We also offer the guaranteed interview scheme; this means that all candidates with a disability covered by the Equality Act 2010, who meet the minimum entry requirements for the role, will be invited to attend an interview.

This vacancy is live to those at risk of redundancy throughout the recruitment process. Any redeployee that wishes to apply should apply through the redeployment portal and provide a statement no more than 500 words against the minimum entry requirements as stipulated in the role profile. Redeployees will take priority over other applicants at any point during the recruitment process up until a start date is agreed. Redeployees should notify the HR Service Centre at and their HR advisor of their application. All applicants will be notified if this occurs.
22 September 2020