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  • Login Issues

    Login Issues
    • I have forgotten my login details
    • View/Print Application After Submission
    • My email has changed
    • Why is my login incorrect?
    • What is my username?
    • When I try to register I am told I have an existing account
    • I am stuck on the login page
    • I cannot view the login page
  • Problems Saving Application Form

    Problems Saving Application Form
    • My information has disappeared
    • My information is not visible
    • My data is not updating
  • Submission Issues

    Submission Issues
    • I haven't completed all the mandatory fields
    • I cannot access my saved/submitted application form
  • Amending Information

    Amending Information
    • How do I edit my personal details?
  • Contact Us

    Contact Us

I have forgotten my login details

If you have forgotten your username and password there are some steps you can take to retrieve them.

How to retrieve login details

To get your account details emailed to you within 10 minutes, use the 'Reset Password' link in the Application Centre.

You must use your account registration email address which we will use to communicate with you.

Related topics

View/Print Application After Submission
My email has changed
Why is my login incorrect?
What is my username?
When I try to register I am told I have an existing account
I am stuck on the login page
I cannot view the login page
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